Customer Service

You have a service case or a repair order? Please provide us with the required information so that we can respond as quickly as possible.

As a privat customer please contact one of our service partners.

OBLIGATORY FIELDS NEED TO BE COMPLETED!

Company

Customer number

Contact person (name)

Contact person (phone)

Defective product — Price estimate of costs / per item

Article number

Serial number

Reference numberCustomer internal reference number (optional)

Your fault descriptionPlease describe the fault.

External damage

yes

Invoice number

Invoice date

unknown

less than 12 months

more than 12 months

I have read the privacy policy statement. I agree that my details and data to answer my request are electronically collected and get saved. Note: You can revoke your consent at any time for the future by sending an e-mail to datenschutzbeauftragter@heinzmann.de.

OBLIGATORY FIELDS NEED TO BE COMPLETED!

Defective product — Price estimate of costs / per item